Terms of Service

Welcome to Bao Bao – Organic Bamboo Wear. By accessing or purchasing from our website (shopbaobao.com), you agree to the following Terms and Conditions. Please read them carefully.

1. General Information

  • This website is operated by Bao Bao, based in Abu Dhabi, United Arab Emirates.

  • Throughout the site, “we”, “us”, and “our” refer to Bao Bao.

  • By visiting our site and/or purchasing from us, you engage in our “Service” and agree to these Terms.

2. Eligibility

  • You must be at least 18 years old to make a purchase on our website.

  • Parents or guardians may purchase products for children.

3. Products & Availability

  • All products are described and displayed as accurately as possible. However, colors and patterns may vary slightly due to screen settings.

  • We reserve the right to limit quantities, discontinue products, or update product descriptions at any time without notice.

4. Pricing & Payments

  • All prices are listed in AED unless otherwise specified.

  • We reserve the right to change prices at any time.

  • Payment is required in full at checkout. We accept payments through secure third-party providers. Bao Bao does not store full credit card details.

5. Shipping & Delivery

  • Orders within the UAE qualify for next-day delivery (see our Shipping Policy for details).

  • Delivery times are estimates and may be subject to delays beyond our control.

  • Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

  • We offer 14-day returns for unused and unworn items in original packaging (see our Refund & Return Policy for details).

  • Certain items (e.g., sale items, gift cards) are non-refundable.

7. Intellectual Property

  • All content on this website, including images, designs, logos, text, and graphics, are the property of Bao Bao and protected by copyright laws.

  • You may not reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

  • Bao Bao is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our products are designed for babies and children but must be used under proper adult supervision.

9. Privacy

  • Your personal information is handled in accordance with our Privacy Policy.

10. Governing Law

  • These Terms & Conditions are governed by the laws of the United Arab Emirates.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi, UAE.

11. Changes to Terms

  • Bao Bao reserves the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with a new effective date.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Bao Bao – Organic Bamboo Wear
Email: [insert email]
Phone: [insert phone number]
Abu Dhabi, United Arab Emirates