Privacy Policy

At Bao Bao, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (shopbaobao.com) or make a purchase from us.

1. Information We Collect

When you interact with Bao Bao, we may collect the following types of information:

  • Personal Information: Name, email, phone number, billing/shipping address, payment details.

  • Order Information: Items purchased, order history, and preferences.

  • Technical Information: IP address, browser type, device type, cookies, and usage data.

  • Optional Information: If you create an account, subscribe to our newsletter, or contact us, we may collect additional details you provide.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your order, delivery, or inquiries.

  • Provide customer support.

  • Improve our website, products, and shopping experience.

  • Send you promotions, offers, or updates (only if you opt-in).

3. Sharing Your Information

We respect your privacy and will never sell your personal data. We may share your information with:

  • Service Providers: Shipping companies, payment processors, and IT providers that help us operate our store.

  • Legal Requirements: If required by UAE law or to protect our rights and customers.

4. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but some parts of the site may not work properly without them.

5. Payments

We process payments securely through trusted third-party providers. Bao Bao does not store your full credit card details.

6. Data Security

We implement appropriate technical and organizational measures to keep your personal data safe from unauthorized access, loss, or misuse.

7. Children’s Privacy

Our products are for babies and children, but our website is intended for use by adults (parents/guardians). We do not knowingly collect personal data directly from children under 18.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications.

  • Request a copy of the data we hold about you.

To exercise your rights, please contact us at [insert support email, e.g., hello@shopbaobao.com].

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Bao Bao – Organic Bamboo Wear
Email: [insert email]
Phone: [insert phone number]
Abu Dhabi, United Arab Emirates