Frequently Asked Questions (FAQ)

1. What makes Bao Bao rompers different?

Our rompers are made from a 95% organic bamboo and 5% spandex blend, making them ultra-soft, breathable, and naturally hypoallergenic. Bamboo also helps regulate your baby’s temperature — keeping them cool in summer and cozy in winter.

2. Are your rompers safe for sensitive skin?

Yes! Our fabric is OEKO-TEX® Standard 100 and OCS certified, meaning it’s free from harmful substances and safe for delicate baby skin.

3. How do I wash Bao Bao rompers?

• Machine wash cold with like colors.

• Tumble dry low or hang dry.

• Do not bleach.

• Cool iron if needed.

This keeps the fabric soft and long-lasting.

4. Do your rompers have built-in features?

Yes! Each romper includes:

• A two-way zipper for easy diaper changes.

• Fold-over mitts and foot covers (on select sizes) to keep little hands and feet cozy.

• A tag-free design for added comfort.

5. What sizes are available?

Our Smart Romper Collection is available from 0–3 months up to 18–24 months. You can check our Size Guide on each product page for exact measurements.

6. Do you offer next-day delivery?

Yes! Orders placed before 2:00 PM GST are delivered next day within the UAE. Orders placed later will be shipped the following business day.

7. Do you ship outside the UAE?

Currently, we ship across the UAE. GCC shipping will be available soon. Stay tuned!

8. What is your return policy?

We offer 14-day returns for unused, unwashed items in their original packaging with tags attached. Please see our Refund & Return Policy for full details.

9. Can I create an account on your website?

Yes — creating an account is optional, but it lets you:

• Save your details for faster checkout.

• Track your orders easily.

• View past purchases.

10. How can I contact Bao Bao?

You can reach us anytime at:
📧 [insert email]
📞 [insert phone number]

We’d love to hear from you!