Shipping Policy

At Bao Bao, we know how important it is for parents to receive their baby essentials quickly. That’s why we offer fast and reliable delivery across the UAE.

1. Shipping Within the UAE

  • Next-Day Delivery: Orders placed before [insert cutoff time, e.g., 2:00 PM GST] will be delivered the following business day.

  • Orders placed after the cutoff time will be processed the next business day.

  • Delivery is available 7 days a week, excluding public holidays.

  • Shipping Fee: [Insert fee, or state “Free shipping for orders over AED 250” if applicable].

2. Shipping to GCC Countries 

  • Standard delivery: [Insert estimated time, e.g., 3–7 business days].

  • International shipping rates will be calculated at checkout.

  • Customers are responsible for any applicable customs duties or taxes.

3. Order Tracking

  • Once your order is shipped, you will receive an email or SMS with tracking details.

  • You can also track your order via your Bao Bao account on our website.

4. Delays

We always aim to deliver on time. However, unforeseen delays (weather, courier issues, public holidays) may occur. In such cases, we will keep you updated by email or SMS.

5. Wrong Address / Undeliverable Orders

  • Please ensure your shipping address is entered correctly at checkout.

  • Bao Bao is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

6. Contact Us

For questions about your order or shipping, please contact:

Bao Bao – Organic Bamboo Wear
Email: [insert email]
Phone: [insert phone number]
Abu Dhabi, United Arab Emirates